Terms and Conditions

Agreement to These Terms

These Terms and Conditions (“Terms”) form an agreement between you and AVBOX US (“AVBOX US,” “we,” “us,” or “our”). They apply when you use our website, create an account, request information, submit a purchase order, place an online order, or purchase a product.

By using the website or placing an order, you agree to these Terms, our Privacy Policy, Refund and Returns Policy, and Shipping and Ordering Information. If you act for a company or organization, you represent that you are authorized to accept these Terms for it.

1. Eligibility, Accounts, and Customer Information

You must be legally able to enter into a binding agreement. You are responsible for providing complete and accurate account, billing, shipping, tax, payment, export, and contact information and for safeguarding your login credentials.

We may suspend an account, refuse service, or cancel an order when reasonably necessary to address fraud, security concerns, abusive behavior, payment issues, inaccurate information, export restrictions, sanctions, or violations of these Terms.

2. Product Information and Availability

We make reasonable efforts to describe products accurately. Listings may include part numbers, alternate numbers, condition, quantity, unit of sale, photographs, dimensions, markings, packaging, documentation, and other available information.

• Photographs: Packaging, labels, finish, markings, and cosmetic appearance may vary unless the listing states otherwise.
• Inventory: Displaying a product does not guarantee availability or order acceptance.
• Units of sale: Confirm whether an item is sold by each, foot, pound, lot, pack, pair, or another stated unit.
• Errors: We may correct pricing, inventory, categorization, typographical, or technical-data errors before shipment.

5. Orders, Quotes, and Acceptance

An automated confirmation, quote, or payment authorization acknowledges receipt but does not necessarily constitute final acceptance. An order is accepted when AVBOX US confirms acceptance or ships the product, subject to applicable law.

We may request additional information or decline, limit, hold, or cancel an order because of inventory or pricing errors, payment problems, suspected fraud, address concerns, export restrictions, product restrictions, or inability to satisfy documentation or shipping requirements.

Customer purchase-order terms do not modify these Terms unless AVBOX US expressly agrees in a signed writing.

8. Shipping and Delivery

Shipping methods, processing estimates, carrier options, customer-account shipping, international delivery, freight, and special handling are governed by our Shipping and Ordering Information.

• Processing and transit estimates are not guaranteed delivery dates.
• The customer is responsible for accurate addresses and authorized carrier-account details.
• Address correction, refused delivery, storage, customs, and failed-delivery charges may be billed to the customer.
• Title and risk of loss transfer according to the applicable shipping terms, written quote, or controlling law.

9. Cancellations, Returns, and Refunds

Except when required by law or approved under our written policy, all sales are final. Returns are generally considered when AVBOX US shipped the wrong item, the item arrived damaged, or the product was materially not as described.

Customer ordering mistakes, fitment errors, changed requirements, unapproved substitutions, and changes of mind are not normally returnable. Special-order, custom, modified, programmed, calibrated, sourced, or cut-to-length products may not be cancelled or returned after processing begins.

All requests are governed by our Refund and Returns Policy. Do not return an item without written authorization.

12. Warranties and Disclaimers

When a transferable manufacturer warranty applies, the customer’s rights are governed by the manufacturer’s terms. AVBOX US does not create or extend a manufacturer warranty unless expressly stated in a signed writing.

To the fullest extent permitted by law, products and website content are provided “as is” and “as available”, subject to the condition and documentation expressly stated in the listing. AVBOX US disclaims implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade, except where prohibited by law.

13. Limitation of Liability

To the fullest extent permitted by law, AVBOX US and its owners, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profit, revenue, use, data, business, goodwill, aircraft availability, mission capability, or production time.

To the fullest extent permitted by law, AVBOX US’s aggregate liability relating to a product or order will not exceed the amount paid to AVBOX US for the specific product giving rise to the claim. These limits do not apply where prohibited by law.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless AVBOX US and its owners, employees, agents, affiliates, and service providers from third-party claims arising from your misuse of the website or products, violation of these Terms or law, inaccurate information, unauthorized export, or installation or use contrary to approved data.

15. Export Controls and International Orders

Products, software, technical information, and documentation may be subject to United States export-control and sanctions laws. You agree not to export, re-export, transfer, release, or use any item in violation of applicable law.

You are responsible for destination-country import requirements, permits, end-use restrictions, taxes, duties, customs, brokerage, and carrier limitations. AVBOX US may request end-user or end-use information and may decline a transaction for compliance reasons.

20. General Legal Terms

Governing Law and Venue

These Terms are governed by Florida law, without regard to conflict-of-law principles. Unless applicable law requires otherwise, disputes will be brought in a court of competent jurisdiction in Escambia County, Florida.

Force Majeure

AVBOX US is not responsible for delays caused by circumstances beyond reasonable control, including carrier disruption, severe weather, natural disaster, government action, export restriction, cyberattack, utility failure, supplier interruption, labor dispute, or transportation shortage.

Severability and Waiver

If a provision is held unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision is not a waiver.

Entire Agreement

These Terms and incorporated policies govern website use and purchases unless a signed transaction-specific agreement expressly provides otherwise.

Changes

We may update these Terms by posting a revised version with a new “Last updated” date. Changes do not retroactively alter completed transactions except as required by law or agreed in writing.

21. Contact AVBOX US

AVBOX US
10370 Pensacola Blvd
Pensacola, FL 32534
United States

Email: Sales@avboxus.com
Phone: 850-466-3191