International Sales and Import Fees at AVBOX US
International sales may require additional review before an order can be processed. Customers are responsible for understanding import requirements, duties, taxes, tariffs, customs fees, brokerage fees, and carrier charges that may apply to their shipment.
How International Sales Work
International orders can involve extra steps that do not normally apply to domestic shipments. Depending on the item, destination, carrier, documentation requirements, and import rules, AVBOX US may need to review the order before confirming whether it can be shipped internationally.
International sales are not guaranteed for every product, destination, or order. Customers should contact AVBOX US before ordering when international shipping, import documentation, carrier account use, or delivery timing is critical.
Important Import Fee Reminder
Customers are responsible for all duties, taxes, tariffs, import fees, customs charges, brokerage fees, carrier fees, and any other import-related costs required by the destination country or carrier.
- Import fees are not controlled by AVBOX US.
- Customs charges may be billed separately by the carrier, broker, or government authority.
- Import rules and fees vary by country, product type, value, and shipment details.
- Customers should confirm import requirements before placing an order.
International Order Review Process
International shipments may require review before order processing. This helps confirm whether the shipment can be prepared properly, whether the requested carrier option is available, and whether any special details are needed before export or delivery.
Order Details Reviewed
AVBOX US reviews the product, destination, shipping address, and any customer notes before processing.
Shipping Method Checked
Carrier availability, customer shipping-account details, and the requested service level may need confirmation.
Documentation Prepared
Shipment paperwork may be prepared based on the product details, order value, and shipment destination.
Carrier and Customs
The carrier and customs authorities may review the shipment, assess fees, or request additional information during transit.
Customer Responsibilities
International buyers should confirm all import requirements before placing an order. AVBOX US cannot determine every destination-country requirement for every customer use case.
- Confirm whether the item can be imported into the destination country.
- Review duties, taxes, tariffs, brokerage fees, and customs fees.
- Provide a complete and accurate international shipping address.
- Confirm carrier-account permissions when using your own shipping account.
- Contact AVBOX US before ordering if documents or shipping timing are critical.
Information That May Be Needed
International shipments may require more complete order and shipping details than domestic shipments. Missing information can delay processing or carrier review.
- Full company or recipient name
- Complete street address and postal code
- Country and region or province when applicable
- Phone number and email when required by the carrier
- Customer shipping-account details when applicable
- Any special delivery, broker, or import instructions
| Fee or Requirement | What It Means | Customer Reminder |
|---|---|---|
| Duties | Import charges that may be assessed by the destination country based on the shipment details. | Customers are responsible for paying any duties that apply. |
| Taxes | Destination-country taxes, import taxes, VAT, GST, or similar charges that may apply. | These charges are not controlled by AVBOX US. |
| Tariffs | Additional import charges that may apply based on product type, country of origin, destination, or trade rules. | Customers should confirm potential tariff exposure before ordering. |
| Customs Fees | Fees or charges related to customs entry, review, clearance, or import processing. | Customs delays and fees may occur during transit. |
| Brokerage Fees | Carrier or broker charges for customs clearance and import handling. | Brokerage fees may be billed separately by the carrier or broker. |
| Carrier Fees | Additional carrier charges related to delivery, customs handling, remote areas, or special services. | Review carrier terms before using a customer-provided shipping account. |
Customer-Provided Shipping Accounts for International Orders
Customers may request to use their own shipping account for an international order when available. The account must support the requested shipment type, destination, service level, customs handling, and billing requirements.
AVBOX US may need the carrier name, account number, account ZIP code when applicable, requested shipping speed, destination contact information, and any broker or customs instructions before processing the shipment.
Customs and Carrier Delays
International shipments may be delayed by customs review, carrier routing, missing import information, destination-country requirements, weather, service disruptions, or requests for additional documentation.
- Customs delays are outside AVBOX US control.
- Carrier delivery estimates may change during transit.
- Customers may be contacted by the carrier, broker, or customs authority.
- Missing or incorrect recipient information may delay delivery.
Product and Documentation Review
International customers should review the product condition, part number, documentation, and intended use before ordering. Some products may require special review or may not be eligible for international shipment.
- Confirm the exact part number.
- Review condition and documentation notes.
- Confirm whether a Company CoC or other paperwork is included.
- Ask before ordering if a specific document is required.
Address Accuracy Matters
International addresses must be complete and accurate. Missing recipient details, postal codes, phone numbers, or company names can delay carrier processing or customs clearance.
- Provide the full company or recipient name.
- Include building, suite, floor, unit, or department details.
- Provide the correct postal code and country.
- Include contact information when required by the carrier.
Before Placing an International Order
- Confirm the item can be imported into the destination country.
- Review duties, taxes, tariffs, customs fees, and brokerage fees.
- Confirm your shipping address is complete and accurate.
- Provide customer shipping-account details when using your own account.
- Review product condition, quantity, and documentation notes before purchase.
- Contact AVBOX US before ordering if international shipping or documentation is critical.
Need Help with an International Order?
Contact AVBOX US before placing an international order if you need help reviewing shipping details, documentation notes, customer shipping-account information, or import-related questions.